For Dispatchers

Assign the day
once, in order.

Pumper haul requests land in one queue. Review the order, assign up to 20 separate loads at once, and the driver gets one summary text.

Water DispatchSample data
Office / Desktop
Field / Mobile
Online mobile dispatchDispatch assignment needs a connection. Nothing is assigned offline.
Water Dispatch with new, pending and completed loads. Desktop and phone screenshots of the PumperHQ Operations app with sanitized sample data.
The workflow

From request to ticket

Each step is a working screen in the Operations app.

01

Work New tasks

Unassigned loads wait in the New tasks tab with a live count.

02

Assign in a batch

Up to 20 separate loads in reviewed order, or group two to three pickups into one truckload with one ticket.

03

Watch Pending

See what each driver has claimed or started. Ungroup a trip if the plan changes.

04

Close it out

Completed and History tabs keep tickets, with reasoned corrections that keep the original driver.

Dispatchers

What this role can do.

Queue

New, Pending, Completed, History

Tabs for each stage of a load, refreshed every 30 seconds and on window focus.

Batches

Twenty loads, one review

Assign in the order you confirm. The driver receives one summary text.

Trips

Grouped pickups

Two to three partial pickups on one truckload and one ticket, with per-stop, per-tank allocations.

Recurring

Recurring and outside hauls

Create repeat haul requests with recurring plans. Outside-location requests do not need a production well.

Changes

Acknowledged instructions

When instructions change, drivers acknowledge them in their notifications inbox.

Tickets

Photos and corrections

Up to 12 ordered photos per ticket. Corrections need a reason and keep the history.

Same record

Other roles on the lease.

Everyone records their own work. The office shares the record.

Start with your real route.

A 30-day pilot. Plans start at $99/month + $8 per active well.