For Mechanics

See your jobs.
Record the fix.

The Maintenance workspace shows only tickets assigned to you, grouped by what needs a mechanic, what is in progress and what was recently resolved.

Maintenance workspaceSample data
Office / Desktop
Field / Mobile
Live onlineMaintenance tickets and repair resolution need a connection.
The Maintenance workspace: tickets grouped by status. Desktop and phone screenshots of the PumperHQ Operations app with sanitized sample data.
The workflow

A repair, recorded

Each step is a working screen in the Operations app.

01

Open Maintenance

Tickets assigned to you. The server limits the list to your assignments.

02

Find the job

Filter by status or search by well or company.

03

Do the work

Each ticket carries the well, the reason it went down and its history.

04

Mark it back up

Enter the back-up time and what was done. The resolution stays with the well.

Mechanics

What this role can do.

Assigned

Only your tickets

A mechanic sees assigned tickets. A manager can assign, reassign or unassign one mechanic per issue.

Groups

Needs a mechanic, In progress, Resolved

Tickets sit in the group that matches their status, with counts.

Filters

Status and search

Any status, open, in progress, resolved or closed, plus well and company search.

Resolve

What was done

A required description and a back-up time in the company time zone.

Context

Equipment and ticket history

Motor and belt details appear on relevant tickets. The repair and its resolution stay in the activity history.

Refresh

Updates every 30 seconds

The list refreshes on its own, with a manual Refresh button.

Same record

Other roles on the lease.

Everyone records their own work. The office shares the record.

Start with your real route.

A 30-day pilot. Plans start at $99/month + $8 per active well.