Workflows

Every role connected.
Nothing re-keyed.

Each person sees the tools for their job. What one records, the next can act on, with the history kept.

Water DispatchSample data
Office / Desktop
Field / Mobile
Online mobile dispatchDispatch assignment needs a connection. Nothing is assigned offline.
Dispatch: one queue, every driver. Desktop and phone screenshots of the PumperHQ Operations app with sanitized sample data.
By role

Six jobs, one workspace.

Navigation shows only what the signed-in role may use.

Office manager

  1. 1Import and review wells
  2. 2Set required gauge days
  3. 3Read the prior-day recap
  4. 4Run and export reports
  5. 5Assign mechanics, set reminders

Pumper

  1. 1Open assigned round
  2. 2Save gauges and notes
  3. 3Mark well down or restore
  4. 4Request oil or water haul
  5. 5Complete oil pickup

Dispatcher

  1. 1Review new tasks
  2. 2Batch assign separate loads
  3. 3Group partial pickups
  4. 4Set recurring hauls
  5. 5Enter or correct tickets

Water hauler

  1. 1See My Loads
  2. 2Claim and start
  3. 3Complete ticket by stop and tank
  4. 4Attach up to 12 photos
  5. 5Log truck meters

Mechanic

  1. 1See assigned jobs only
  2. 2Open well and equipment
  3. 3Record repair
  4. 4Resolve with history kept

Solvent driver

  1. 1Open the calendar
  2. 2See what is due
  3. 3Log product, volume, date
  4. 4Log truck meters
Haul workflow

From call-in to ticket.

Water Dispatch has New Tasks, Pending, Completed, History, My Loads and Recurring views.

01

Separate loads

Up to 20 independent loads assigned in reviewed order. If a driver is over capacity, none are assigned.

02

Instruction updates

Update or clear instructions on one driver's pending loads without touching caller notes or order.

03

Grouped trips

Two or three pickups on one truckload: one ticket, ordered stops, volume allocated per stop and tank.

04

Recurring hauls

A per-day target creates loads once per day. Only completed tickets count as progress, and downtime pauses it.

05

Outside locations

Haul from or to an authorized outside location with a saved driver.

06

Tickets and corrections

Driver or dispatcher entry, ordered photos, and corrections that keep the original driver and history.

Trucks

Meters and service evidence.

Water and solvent drivers log daily readings, with a real zero kept apart from a blank. Management sets service intervals and records actual work.

Fleet and serviceSample data
Office / Desktop
Field / Mobile
Works offlineTruck readings queue without signal and sync after reconnect.
Truck readings and service status. Desktop and phone screenshots of the PumperHQ Operations app with sanitized sample data.

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